Broadband results
Real stories, real people, and real numbers you can count on.
Our partners have seen an average of:
30%-50%
decrease in inbound calls
Up to 50%
time saved in toggling between B/OSS systems
50%
fewer late payments from your subscribers
Over 500%
increase in customer engagement via digital channels
“By adding the ability to send surveys via text, … automatically and in near-real time via integration with our B/OSS back-office system, responses to surveys have increased by 257%!”
Gina Shuler | VP of Marketing
Home Telecom
Trusted by leading broadband service providers
Broadband case studies
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Outage Management
Outage Management Although inevitable, outages cause headaches for your customers,…
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Missed Appointments
Missed Appointments Sometimes customer issues require a technician visit. But…
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Migration to Digital Channels Increases CX and Call Center Effectiveness
Migration to Digital Channels Increases CX and Call Center Effectiveness…
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Customers Prefer Digital Channels
Customers Prefer Digital Channels We live in a digital world,…
Ready for a better way to reach customers?
Schedule a demo and see how we can empower you to better engage with your customers.