Integration with Calix and Sonar Software streamlines operations and enables context-rich engagement for subscribers Alpharetta, GA – December 17, 2024 – GOCare, a leading SaaS provider of digital […]
Digital experience management integrated with billing, network, and contact center platforms enables the most effective and efficient solution for customer support and communication Alpharetta, GA – […]
Industry veterans Kevin Mitchell and Lake Stockdreher join to bolster sales, marketing, and partnership functions for the broadband industry’s purpose-built digital experience platform Alpharetta, GA […]
Alpharetta, GA – (September 2024) – GOCare, a SaaS provider of digital Customer Experience software, is excited to announce its strategic partnership with Scott County […]
September 24-26, 2024 : Atlanta, GA GOCare
September 29 – October 2, 2024 – Indianapolis, IN GOCare
October 12-15, 2024, Las Vegas, NV – Speaking Partner and Exhibitor – Booth #406 GOCare
November 2024, Columbia, SC GOCare
October 2024, PA Fall Event GOCare
August 2024, Austin, TX GOCare
June 4-6 2024, Franklin, TN – Speaking engagement for GOCare with TEC GOCare
May 2024, Scottsdale, AZ – Speaking engagement for GOCare with PTCI and Home Telecom GOCare
April 10-11, 2024, PA Broadband Summit, Lancaster, PA GOCare
April 3-4, Arlington, TX – Exhibitor GOCare
April 2-3 2024, Belton, TX GOCare
March 12-13, 2024, Dallas, TX GOCare
February 11-14, 2024, Tampa, FL – Exhibitor GOCare
January 2024, Las Vegas, NV GOCare
Congratulations NOVOS FiBER! We are proud to be on this journey with you. Stop by and see us and our new partner, NOVOS FiBER, at the […]
Outage Management Although inevitable, outages cause headaches for your customers, your staff and your company: higher call volume, longer wait times, lost revenue. Frustration from […]
Missed Appointments Sometimes customer issues require a technician visit. But in those cases, up to half are unnecessary due to the problem being resolved or […]
Independent Survey On Texting GOCare
Migration to Digital Channels Increases CX and Call Center Effectiveness When a customer has an issue – they reach out. Both the customer and your […]
Promotional Roll Off Many companies acquire new customers using a promotional offer, usually with a heavily discounted price point that runs through a certain period […]
Customers Prefer Digital Channels We live in a digital world, and customer preference favors digital channels (chat, email, SMS, etc) for a more convenient and […]