We earned some new hardware! CUSTOMER magazine recently named our Digital Experience Platform a Product of the Year for 2025—an honor we’re proud to receive.
This award “honors companies that are driving innovation across the call center, CRM, and teleservices industries. This recognition highlights solutions that empower businesses to not only meet, but exceed customer expectations—delivering exceptional experiences and measurable results.”
This award follows on the Calix Partner Innovation Award announced at last year’s ConneXions and GOCare being named a finalist along with customer NOVOS FiBER for the Fierce Networks Innovations Awards. The Fierce Network Innovation Awards honor groundbreaking companies, technologies, and individuals revolutionizing the communications industry. These innovations demonstrate exceptional potential to drive cost savings, enhance customer engagement, and transform network capabilities.
This latest honor reaffirms the impact of GOCare’s purpose-built Digital Experience Platform, designed by operators, for operators. Our cloud solution—spanning proactive messaging, real-time customer engagement, and seamless support workflows—continues to redefine what’s possible in digital CX for broadband providers. Recognition like this validates our mission to make customer experience a true differentiator in the broadband market.
VP, Marketing & Partners
Kevin is a second-generation telecommunications employee. It’s the industry he knows and loves, having served in various marketing and analyst roles across leading companies for nearly 3o years.