We earned some new hardware! CUSTOMER magazine recently named our Digital Experience Platform a Product of the Year for 2025—an honor we’re proud to receive. This […]
Author: Kevin Mitchell
VP, Marketing & Partners
Kevin is a second-generation telecommunications employee. It's the industry he knows and loves, having served in various marketing and analyst roles across leading companies for nearly 3o years.
Actifai and GOCare Announce Strategic Partnership to Enhance Broadband Operators’ Sales and Support Experiences
April 22, 2025
WASHINGTON, DC & ALPHARETTA, GA – April 22, 2025 – Actifai, an AI software company helping broadband service providers (BSPs) drive revenue and subscriber growth, […]
GOCare and CDG Partner to Deliver Seamless, Best-of-Breed CX Solutions for Broadband Providers
April 8, 2025
Alpharetta, GA – April 8, 2025 – GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), and Communications Data Group (CDG) announced a […]
An independent survey sponsored by GOCare highlights a clear preference: consumers value text messaging (SMS) for communication with their broadband service providers. The data reveals […]
In a world where connectivity is non-negotiable, broadband providers must focus on customer experience (CX) as a competitive advantage. Salesforce data shows that 88% of […]
On December 3, 1992, the first SMS message was sent—a simple “Merry Christmas”. Since then, SMS has evolved from a novelty to a central communications […]
GOCare was recognized for our visionary commitment to innovative solutions, winning the Calix Innovation Partner award for 2024.
Congratulations Keith Soldan CPA and the entire Fastwyre Broadband team. Great coverage of a great accomplishment in bringing broadband to the rural America. Fastwyre invested $200 million in network […]